J Vineyards Makes it Right

A few weeks ago I wrote about a negative experience my friends and I had at  J Vineyards & Winery in Healdsburg. The short story is that we were part of a Wine Club special event tasting where employees were uneducated about the wines and food pairings, they lacked attention to detail and their guests and the “sparkling only” wine shipment was overpriced and handed to me not with pride but apologetically.

A few days after sharing that experience I was contacted over Twitter and the phone by Carolyne, a representative of the winery. We talked at length about what happened, what should have happened and what will happen in the future. Carolyne was kind to listen, apologize and provide me with the confidence that myself and others will not be dealt the same poor service ever again at their tasting room. Continue reading

J Vineyards and Winery, a Bitter Taste

J Vineyards and WineryI tweeted earlier in the week that Kayla, Marris and I had a dreadful wine tasting at J Vineyards in Healdsburg. J Vineyards responded on Twitter requesting I direct message them my story so they could make it right. I told them I’d put it together here and so I have. A direct message, while definitely tidier for J, would never allow me to fully explain my disappointment. Here goes:

If you’re a regular reader of my blog, you probably know about the never-ending renovation I’ve been doing on my house in wine country. I find myself going up north to meet with a contractor or furniture delivery person at least once a month. While this might be annoying to some, and it is to me, the best part of these trips is getting to see Kayla.

It’s a rare event that Kayla and I are in the same zip code and don’t do some sort of wine tasting. So on this trip to Sonoma County, she and I decided to hit up J Vineyards for a quick tasting and pick up my wine club shipment. Marris was in town and joined in on the adventure. But before we go there, let’s learn a bit about the winery and my history visiting them. Continue reading