Why I Hate Amazon.com (right now)

This is why I hate Amazon.com (right now)

So last night, I finally made the jump and bought the Nikon D700 I’ve been wanting.  I didn’t technically have all the money saved up the way I wanted but I made the decision to jump in and get the new camera.

I went to Amazon.com and bought the Nikon D700 with a Tamrac Adventure 9 laptop/camera case, Sandisk UDMA Compact Flash memory card reader and a Nikon 24mm f2.8D lens.

The first two items I purchased on my company credit card.  I only used it because it extends the 1 year warranty into a 4 year warranty.  The rest of the items I purchased on my usual card.

But then I remembered that I could get next day air for only $3.99 per item for the camera and the bag.  So I did it.

I called Amazon.com and they said there would be an additional charge for $6.98 on my account to cover the new shipping costs.  Sounds great, no problem, awesome, thanks! I even went as far as to compliment Amazon.com on my twitter account.

Then, while out with Micheal at an admittedly, mostly crappy comedy show, I got an email from Amazon.com that my order could not be processed, that there was a problem with my credit card.

Not a good thing.  Probably made the rest of the comedy that much worse.

When I get home I check my account and see what happened.  Instead of Amazon.com charging me $2,459.90 for the original order of the camera and the bag with an additional charge of $7.98… they charged me $139.95 (for the bag) and then $2,319.95 (for the Nikon D700) adding up to a credit approval of $2,459.95…. but then they added the $6.99 (should hav ebeen $6.98) by running a charge of $2,459.90+7.99 separately.

Washington Mutual, my business credit card holder, was then hit with a second request of funds, which exceeded my limit on the card.  That was the problem.

This is why I hate Washington Mutual (right now)

Washington Mutual told me that in order to have that authorization lifted, so that the new charge could go through, I’d have to have Amazon.com call in and make the change.

I call Amazon.  The guy, who’s English I could barely understand, spends about 20 minutes trying to figure out what happened.  Once he does he says he has fixed it, that the order has gone through and that my camera and camera bag will arrive Thursday.

He says that he will send me an email with all that in it, that he has actually already sent it.  I also got his name just to be safe.

The email comes. It says the same thing the earlier email said. WTF.  This guy lied to me.

I call back.  This time I get a woman who is equally as impossible to understand.  She understands the situation more quickly and we make the call to Washington Mutual.

We sit on hold for… 30 minutes.

Washington Mutual says all they need from Amazon.com is their Merchant ID Number and they can immediately clear the old charge and approve the pending charge.

Amazon.com’s customer service woman has no idea what the number is and after two or three “trips” to her supervisor comes back and states that there is no such number.  WaMu will not release the charge without the number, which basically just proves that it truly is Amazon.com that they are talking to.

So now, instead of getting the camera in one day, it will be more like ten days.  And all because Amazon.com didn’t do as they originally stated.  They said they would charge me $7.98 for the  shipping.  If I had known this would happen, I would have said no to getting the camera one day sooner and have waited an extra 24 hours.  Now I’ll be waiting at least ten days for the authorization from Washington Mutual to expire so I can put in a request for another one.

I feel like Amazon should do something to fix the situation, but what?!  Big discount? Sure. But that doesn’t change the fact that I spent two hours on the phone trying to fix this and mostly that I am now $2,500 poorer with zero to show for it.  I don’t have access to that money and can’t send my business elsewhere.

So that is why I hate Amazon.com and Washington Mutual (right now).  If they fix this, then that hate will subside but until then, they are on my shit list and my short list of total fuckupery.

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Mother Fucker

I just lost a 5 paged post.  I’m pissed.

I just wrote a post that was so long, my hands now ache.  It covered all the things that had happened to me in the past year that I had not blogged about so far.  It was hard to write.  It was personal.  It was impossibly well linked.  It had pictures and trackbacks.  It told a story I have never told anyone. It was emotional. It was real.

Now it’s gone and I am so pissed off.  This hasn’t happened to me in years.  Not since WordPress Autosaved.

Yeah, well it didn’t this time.  I hit publish and it brought me to the login page.  I even tried to quickly copy the entire post just in case, didn’t work.

I am so so so so so mad.  This stuff shouldn’t happen.

I cannot type anymore, I’m nearly in tears and my hands hurt too much.  Christ. The past hour and a half was a waste.  Getting emotion out only to have it thrown away like trash doesn’t have the theraputic effect actually publishing does.  WordPress is dead to me right now.

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iTunes 7.7.1 Destoys Library

Being the Apple fan boy that I am, when iTunes 7.7.1 came out yesterday, I hopped right on it.  Supposedly it fixed some bugs and stability issues.  I installed it through Software Update, went smoothly, usual, blah blah.

Then it started to sync my iPhone 3G.  It reinstalled every application, even those I had requested to not be installed onto the iPhone.

Then it said there were updates for all 24 applications.  I had them download and then install.

First off, let’s complain that iTunes keeps every version of every application, it never just deletes the old buggy ones.  So you end up with 1, 2, 3, 8+ versions of applications.

Oh and it loses them, or at least iTunes 7.7.1 did.  Do you see a problem here?

One hour later, still installing and then it froze.  I restarted the computer, then started the sync again.

Warning, 11 files could not be synced because they could not be found.

Warning, 100 files could not be synced because they could not be found.

Meanwhile, only 600mb+ songs synced out of the previous, um, 12gb of music.

Did a check…  Apparently some 10-90% of my music was moved to my Time Machine, as far as the library was concered.

10-90% because it would only show up if I tried to play or sync them and the vast majority of my synced songs didn’t sync…  So thinking that might extend throughout the Library… yeah…

Not only iTunes 7.7.1 “move” files from my 1tb MyBook external and into my other 1tb MyBook external which is my Time Machine, and not just to there, to inside of email account archives.  WHAT THE F*CK?!

So guess what I get to do?  I get to reload my entire iTunes Library.  Anyone that knows me probably knows that I have quite the iTunes Library of music, movies, television shows, applications, podcasts, games, audiobooks and then some; we are talking over 700gb of data.

Now I have no stats on my music, no play counts, skip counts, ratings…

Now I cannot sync to AppleTV or to my iPods or iPhones because I can’t do smart playlists.  I cannot say pick the newest 5gb, I can’t say choose the Top 1,000 Played, I can’t say pick the Top 5gb Top Rated…

I had stats on over 35,000 songs and over 1,400 television shows and 80 movies…

So now what?  Now I call Apple, first thing in the morning and bitch bitch bitch.

Never have I hated Apple, but this is really getting me close to that point.

Moreover, I have more stuff to bitch about.  iTunes refuses to Sync my Microsoft Exchange accounts from Mail to my iPhone 3G.  It also doesn’t store my iPhone Apps on the proper drive, they go to my Macintosh HD not my iTunes drive.

So much of this could be prevented by iTunes storing song ratings and play counts within the files just as MediaJukebox did.

It’s official, I’m pissed off.

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Now it’s Time to Bitch

Ok, I gave you a somewhat muted post, now I just wanna get some shit out.

  • Don’t tell me we are going to hang out and not call me back, much less hang out with me.
  • Don’t tell me you don’t like something about me that was month, years ago and not present.  Why would I care now?  What does it matter?
  • Don’t tell me you really like me and then blow me off, you obviously don’t really like me.
  • Don’t tell me we should hang out and you miss being around me and then hang out with my roommate instead.
  • Don’t act like I’m not in the same room as you.
  • Don’t blame everything on your period.  A menstrual cycle is rough, sure, I’ll give you that, but it isn’t a month long and you can take a god-damned Mydol you know.
  • Don’t tell me you find me attractive if you don’t.
  • Don’t tell me to call you if you know you aren’t going to answer your phone.
  • Don’t act like you want to date me and then go out with another guy.
  • Don’t schedule me for only 15 hours a week and then complain about availability when there are people wanting hours and you just won’t give them to them.
  • Don’t fucking wait for the light to turn yellow before driving through the intersection, you really slow down my day.
  • Don’t ignore me.
  • Don’t keep calling me like it’s your business.
  • Don’t send me anymore credit card applications.  I have too many cards already.
  • Don’t push me to drink alcohol.  It won’t make you more attractive.
  • Don’t dance if you can’t.
  • Don’t sing if you can’t, it isn’t even funny at this point.
  • Don’t keep dating the same guy and then crying when he breaks up with you, again and again.
  • Don’t judge me for the music I listen to.  If I cared what you thought, I’d ask.
  • Don’t leave me annoying, long-winded voice messages.
  • Don’t forget that we used to be best friends.
  • Don’t forget that we used to be in love.
  • Don’t say you will when you both know you won’t.
  • Don’t say you can when we both know you can’t.
  • Don’t think that this is referring to you.
  • Don’t think this is about someone else, it isn’t.
  • Don’t get drunk all the time.
  • Don’t judge people so much, and no, you aren’t fat so stop acting like you are.
  • Don’t be so dramatic, you aren’t that special and if you were, we’d have you admitted.
  • Don’t fear love so fucking much, just let it happen.
  • Don’t think you are better than me because you got a promotion.  That just means they sucked you in and you won’t ever make a solid living.
  • Don’t forget that in five years I will be making triple what you make.
  • Don’t think it’s all about the money, it rarely really is.
  • Don’t let your thoughts invade mine, it gets me in a fit.
  • Don’t throw basketballs at my car, it costs me a-fucking-lot of money to get that shit fixed.
  • Don’t be such a whore, spreading your seed isn’t safe or wholesome.
  • Don’t have such low self-esteem.
  • Don’t think so highly of yourself, your ego is way outta control.
  • Don’t act like you’re right when you aren’t, arguing isn’t fun, especially with you.
  • Don’t punch through bathroom doors.
  • Don’t drop out of my sublease, you bastard.
  • Don’t stress me out so much, I get all weird and make posts like this.
  • Don’t tell me you love me and then take it back the next day, that’s just trashy.
  • Don’t be such a bitch to me
  • Don’t manage a store if you can’t handle it.
  • Don’t forget all the times I did something for you.
  • Don’t forget my sacrifices.
  • Don’t forget my mistakes, being here is one of them.

There, I feel a little better.